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Awarded United Kingdom Supplies

NHS 111 Wales Online Symptom Checkers

Buyer: Welsh Ambulance Services University NHS Trust

Published
21 February 2025
Estimated value
£765,000
Place of performance
UKL
Procedure
Direct award
Lots
1
Notice number
006740-2025
Reference
ocds-h6vhtk-04e689
Official source
Official source

CPV codes

Description

This contract is for the supply of an online symptom checker software solution for members of the public to access via the 111 Wales Website. The symptom checkers are required for public use, to aid decision making, provide self-care information and access to urgent unscheduled care. The symptom checkers provide an alternative service to the 111 Wales telephony service and this contract will enable the symptom checkers to be based on those triage algorithms currently used by non-clinical call handlers within the 111 Wales telephony service. The symptom checkers will enable a member of the public to answer a series of questions about their symptoms and then provide health information. Depending upon the outcome a person may for example be signposted to contact another service such as a pharmacist. The solution will also enable an end user to enter their demographic details and through integration with other 111 Wales systems enable subsequent remote clinical assessment and call back to be facilitated. The solution is required to be accessible from the 111 Wales Website however whilst the solution will be interoperable with the 111 Wales Website the 111 Wales Website itself is out o…

Awards

Awarded toAmountDate
Priority Solutions Inc. — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £765,000.
Who is the buyer of this tender?
The contracting authority is Welsh Ambulance Services University NHS Trust (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.