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Prior notice United Kingdom Services

Management of the Information and Advice Quality Framework for Wales (IAQF) Services

Buyer: Llywodraeth Cymru / Welsh Government

Published
23 May 2025
Place of performance
UKL
Lots
1
Notice number
026698-2025
Reference
ocds-h6vhtk-0523ad
Official source
Official source

CPV codes

Description

The Welsh Government developed the Information and Advice Quality Framework for Wales (IAQF) in response to the serious concern that there was a lack of consistency and understanding amongst providers of what constitutes a quality information and advice service, and this was a barrier to collaborative working. The IAQF was published in 2019 and many independently owned Advice Quality Standards operating in the UK have now applied for and been awarded IAQF Approved Accrediting Body status. An advice provider in Wales who holds a quality standard awarded by an IAQF accredited body is able to display the IAQF logo, demonstrating that their service has been independently assessed as meeting the Welsh Government’s expectations of a quality assured advice service. The IAQF continues to seek to provide a consistent approach to ensuring and assuring quality information, advice and guidance for the people of Wales. The IAQF Wales has been designed on the agreed components of good quality information and advice found within existing quality standards and seven Quality Areas. In 2022, Welsh Government supported the review of the IAQF and the associated accreditation processes and improv…

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