Iterating UC Targeted Case Review Digital Service
Reference ocds-b5fd17-16f05a98-7ec8-4cbd-868c-83370b4cdd5a · Department for Work and Pensions
Awarded to DELOITTE LLP for £8,200,000.
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Amounts and figures
Description
Tackling fraud and error and dealing with consequential debt remains a key priority for the Department and a major area of focus for Government and the National Audit Office. Within Universal Credit (UC), the rate of fraud and error overpayments has risen significantly due to several factors. Targeted Case Review (TCR) was introduced as an initiative to detect incorrectness, put it right and continue to learn to help prevent further overpayments. DWP require a team to continue iterating the end-to-end Digital service to help deliver the outcomes for TCR. This is currently a live digital service being used across both internal and Teleperformance agents. This service has been iterated to carry out full reviews of each element but has not been fully rolled out across all sites. This contract intends to enhance this service with further iterations to the end-to-end digital solution.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| DELOITTE LLP | £8,200,000 | 12 June 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 70cee185-6fe8-44b1-b95c-cb6c6fc11870-854254 | 14 July 2025 |
| Contracts Finder | 70cee185-6fe8-44b1-b95c-cb6c6fc11870-854254 | 14 July 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 11 January 2025, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £12,300,000.
- Who is the buyer of this tender?
- The contracting authority is Department for Work and Pensions (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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