IT Software to Support the Management of Unplanned Disruption on Scotland’s Rail Network
Buyer: ScotRail Trains Limited .
- Published
- 27 November 2024
- Place of performance
- UKM
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 038323-2024
- Reference
- ocds-h6vhtk-04c07c
- Official source
- Official source
CPV codes
- 48100000Industry specific software package
Description
IT software and services which support the management of train services during times of unplanned disruption on Scotland’s rail network. It is a critical system in supporting daily operations. A summary of the core functionality of the system is as follows: - The ability to generate and update line of route disruption messages and distribute these messages to a pre-defined list of recipients -The ability to view route disruption incidents being experienced by other rail operators on Scotland’s rail network -The ability to configure the system to automatically identify all stations and journeys affected by an incident which causes unplanned disruption - The ability to automatically update 3rd party rail industry systems and journey planners to reflect changes to services as a consequence of unplanned disruption - A mobile app for the use of frontline staff which will provide real-time advice of disruption incidents; frontline staff will have the ability to filter notifications specific to their business area - A customer facing real-time view of how ScotRail train services are performing; customers will have the ability to receive alerts when services are disrupted on the line of ro…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Nexus Alpha Ltd | — | — |
Official publications
- FTS · 038323-2024 · 27 November 2024
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- The contracting authority is ScotRail Trains Limited . (United Kingdom).
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