Housing Tenants and Leaseholders Customer Portal - Market Engagement
Buyer: Milton Keynes City Council
- Published
- 31 July 2025
- Lots
- 1
- Notice number
- 044956-2025
- Reference
- ocds-h6vhtk-056ab1
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 72000000IT services: consulting, software development, Internet and support
- 72260000Software-related services
- 72261000Software support services
- 72263000Software implementation services
- 72267000Software maintenance and repair services
- 72268000Software supply services
Description
MARKET ENGAGEMENT Milton Keynes City Council is seeking to improve it’s digital offering to our housing customers (tenants, leaseholders and applicants) and are seeking a partner to work with us in this process. We currently produce online access to rent accounts and statements using our Granicus system, whilst applicants for Housing register their application using NEC’s Housing Online product. NEC Housing is used for the recording of most of our Housing services. Additionally, requests for repairs are logged via our third-party contractor, who provide a separate portal for tenants. We are about to embark on a consultation exercise with our tenants to establish their requirements and expectations of digital services, and this will help to inform our requirements.
Official publications
- FTS · 044956-2025 · 31 July 2025
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- The contracting authority is Milton Keynes City Council (United Kingdom).
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