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HMPPS Prisoner's Family Helpline 2026 - 2029

Buyer: Ministry of Justice

Published
22 October 2025
Submission deadline
20 November 2025
Estimated value
£495,000
Place of performance
UK
Procedure
Open procedure
Lots
1
Documents
1
Notice number
067492-2025
Reference
ocds-h6vhtk-05d1a1
Official source
Official source

CPV codes

Description

The Prisoner’s Family Helpline provides advice and information on all aspects of the Criminal Justice System from what happens on arrest, visiting a prison, to preparing for release. In addition to practical support, the helpline is there to offer emotional support and often advocate on behalf of the prisoner’s families and significant others. Between January and March 2024 in England and Wales, 17,600 people were committed to custody and many more to non-custodial sentences in the community. In custody, many may leave children, partners, parents, other family members and significant others to manage alone. Families and significant others of offenders may find themselves marginalised by their communities with no official support agency catering for their needs. Many families do not access any available support services for a variety of reasons, such as the stigma of imprisonment or pride, and therefore they find themselves struggling to cope. Forty-four percent of adults who leave prison are reconvicted within one year of release and around half of those convicted are sentenced to serve six months or less. Research has shown that prisoners who receive visits during their time in cu…

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 20 November 2025. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £495,000.
Who is the buyer of this tender?
The contracting authority is Ministry of Justice (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.