Future Debt Solution - Purchase and development of Debt Management System
- Published
- 3 June 2025
- Estimated value
- £40,000,000
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 029459-2025
- Reference
- ocds-h6vhtk-051b28
- Official source
- Official source
CPV codes
- 98000000Other community, social and personal services
Description
Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: SaaS Debt management solution to meet DWP functional and non-functional requirements -User friendly modern debt collection and management capabilities -Flexible and business user configurable -Hosted in the UK with 99.9% Availability -Scalable to meet projected growth in accounts and users -Innovative future roadmap Implementation of a SaaS debt management solution -Design and configuration -Integration to DWP architecture -Migration of data from current solution -Testing and assurance -Training and knowledge transfer -Supplier project management BAU support for a SaaS debt management solution -Service desk -System maintenance -Performance monitoring -Change management support The value range of the procurement is estimated to be between £20m and £40m excluding VAT Maximum Contract Term of 10 Years including any optional extensions
Official publications
- FTS · 029459-2025 · 3 June 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £40,000,000.
- Who is the buyer of this tender?
- The contracting authority is Department for Work & Pensions (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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