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Prior notice United Kingdom Services

Future Debt Solution

Buyer: Department for Work & Pensions

Published
8 December 2025
Estimated value
£66,500,000
Place of performance
UK
Procedure
Restricted procedure
Lots
1
Notice number
080710-2025
Reference
ocds-h6vhtk-051b05
Official source
Official source

CPV codes

Description

DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: • Software as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements • User friendly modern debt collection and management capabilities • Flexible and business user configurable • Hosted in the UK with 99.9% Availability • Scalable to meet projected growth in accounts and users • Innovative future roadmap • Implementation of a SaaS debt management solution • Design and configuration • Integration to DWP architecture • Migration of data from current solution • Testing and assurance • Training and knowledge transfer • Supplier project management • BAU support for a SaaS debt management solution • Service desk • System maintenance • Performance monitoring • Change management support The geographical scope of the Future Debt Solution will be for Great Brita…

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £66,500,000.
Who is the buyer of this tender?
The contracting authority is Department for Work & Pensions (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.