Future Debt Solution
Reference ocds-h6vhtk-051b05 · Department for Work & Pensions
Prior notice. Estimated value: £66,500,000.
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Amounts and figures
Description
DWP is procuring a Supplier to facilitate the development of a Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: • Software as a Service (SaaS) Debt management solution to meet DWP functional and non-functional requirements • User friendly modern debt collection and management capabilities • Flexible and business user configurable • Hosted in the UK with 99.9% Availability • Scalable to meet projected growth in accounts and users • Innovative future roadmap • Implementation of a SaaS debt management solution • Design and configuration • Integration to DWP architecture • Migration of data from current solution • Testing and assurance • Training and knowledge transfer • Supplier project management • BAU support for a SaaS debt management solution • Service desk • System maintenance • Performance monitoring • Change management support The geographical scope of the Future Debt Solution will be for Great Brita…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 080710-2025 | 8 December 2025 |
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