First Group Service Desk Managed Service Procurement Tender
Buyer: First Rail Holdings Limited on behalf of First Greater Western Limited
- Published
- 4 December 2024
- Submission deadline
- 13 January 2025
- Place of performance
- UK
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 039135-2024
- Reference
- ocds-h6vhtk-04c256
- Official source
- Official source
Description
The proposed solution seeks to integrate Service Desk services more closely with one Service Desk team who will be the single point of contact for FirstGroup staff, internal support groups and other suppliers. Our solution will also deploy a common IT Service management toolset across the Group, across existing third-party services and in house teams; and at the same time provide cost efficiencies that generate year-on-year cost savings.
Official publications
- FTS · 039135-2024 · 4 December 2024
Other tenders from First Rail Holdings Limited on behalf of First Greater Western Limited
- First Avanti West Coast Contract for Maintenance and Support of Automatic Passenger Gate Systems
- First Greater Western Limited Contract for Maintenance and Support of Automatic Passenger Gate Systems
- FRH - AWC Train Planning Software & Services Tender
- Provision of Services relating to Non-hazardous waste removal and waste segregation services
- Property Projects Consultancy Framework
- GWR - Provision of Maintenance & Support for Ticket Vending Machines
- First Group IT Hardware Services
- First Rail Travel Disruption Information Services
- Provision of Labour Services for the GWR Class 387 Door Maintenance activities
- First Rail Travel Disruption Information Services
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 13 January 2025. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is First Rail Holdings Limited on behalf of First Greater Western Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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