Extension - Billing System Maintenance and Support
- Published
- 29 April 2026
- Estimated value
- $976,000
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 039113-2026
- Reference
- ocds-h6vhtk-068dd6
- Official source
- Official source
CPV codes
- 72261000Software support services
Description
Juniper Consulting provide the maintenance and technical support for United Utilities billing system. Including the following: Telephone and email-based technical support for reported incidents Support around universal application upgrades Maintain and management of Universal application documentation and certification test scripts Unlimited technical adhoc questions in relation to the Universal application Maintain and update incidents Resolve incidents in line with SLAs Maintain source code changes using Company's version control software Certify new releases on company certified platform Provide new releases that include incident resolutions Provide release notes for each release. Provide application consulting for up to 15 days per year for services including minor universal application enhancements, ALTO enhancements and upgrades. Attend monthly conference calls
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Juniper Consulting Group LLC | $976,000 | — |
Official publications
- FTS · 039113-2026 · 29 April 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is $976,000.
- Who is the buyer of this tender?
- The contracting authority is United Utilities Water Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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