ENCTS Administrative Services

Amounts and figures

Description

As a Transport Concession Authority (TCA), ECC has a statutory duty to provide qualifying residents with free bus passes under the English National Concessionary Travel Scheme (ENCTS). For the purposes of the ENCTS, qualifying residents are those persons who have either reached pensionable age or have a disability which qualifies them under legislation. This Scheme helps older people and people with disabilities live independently, those without other means of travel access work, health and shopping and by substituting for car journeys helps improve air quality, lowers carbon emissions and congestion. Managing the scheme is a large scale and technical process, catering to more than 260,000, pass holders across Essex. The Authority has entered into a Contract with a single Contractor, to provide administrative services to deliver this Scheme on our behalf, including the management of bus pass applications, assessments, data management, card production, customer contact, the reimbursement of bus operators and specialist consultant functions for the scheme. This Contract commences on the 1st April 2026, for an initial term of 2 years, with two 12-month extension provisio…

Awards

Official publications

• Media Database Service
  Published: 31 July 2026
• Web Gateway Solution
  Published: 15 July 2026
• Project Management and Grant Delivery Platform
  Published: 4 June 2026
• E-Signature Solution
  Published: 22 May 2026
• Adoption Placement Platform
  Published: 14 May 2026
• Digital Leadership Advisory and Support
  Published: 29 April 2026
• Essex Care Search Support & Maintenance
  Published: 28 April 2026
• Waste and Recycling Scheduling Routes
  Published: 21 February 2026
• Asset Valuation Insurance
  Published: 21 February 2026
• Community Consultation and Mapping Platform
  Published: 27 January 2026

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 13 March 2026. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £1,449,114.

Who is the buyer of this tender?

The contracting authority is Essex County Council (United Kingdom).

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