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Closed United Kingdom Services

Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)

Buyer: LONDON NORTH EASTERN RAILWAY LIMITED

Published
1 December 2025
Place of performance
UK
Procedure
Restricted procedure
Documents
1
Notice number
078597-2025
Reference
ocds-h6vhtk-05ec34
Official source
Official source

CPV codes

Description

Lot 1: Employee Assistance Programme (EAP) and Counselling Services: Provide confidential support to employees for personal or work-related challenges, including emotional wellbeing, financial advice, family matters, bereavement, and psychological support. This includes services such as Cognitive Behavioral Therapy (CBT), trauma counselling, and other psychological treatments to help employees manage mental health challenges, particularly those caused by stress, trauma, or role-related psychological concerns. The EAP should be accessible to all LNER employees, including remote workers, across the LNER route. Trauma Counselling: A key component of the Counselling should include access to trauma-specific counselling, delivered by professionals with experience in dealing with workplace trauma, ideally including rail-related incidents.  Lot 2: Musculoskeletal (MSK) Support and Treatment Services: Provide expert physiotherapy support to all employees, including remote workers, across the LNER route. LNER has 3,975 employees

Lots (2)

LotDescriptionCPV codeAmount
1 Employee Assistance Program & Counselling Services
UK
85100000 Health services —
2 Musculoskeletal Support and Treatment Services
UK
85100000 Health services —

Official publications

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The contracting authority is LONDON NORTH EASTERN RAILWAY LIMITED (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.