Debt Recovery System
Reference ocds-b5fd17-cdc3d880-683b-4e28-a968-c7f1f22059e5 · STOCKTON-ON-TEES BOROUGH COUNCIL
Awarded to CIVICA UK LIMITED for £139,360.
Interested in tenders like this? Get the next tenders like this one published in the United Kingdom by email. Free, no card needed.
Amounts and figures
Description
The Revenues, Benefits and Welfare has an inhouse enforcement agent (bailiff) team for the recovery of unpaid council debts - council tax, business rates, BIDs, parking tickets and sundry debts. The system functions as a Customer Relationship Management (CRM) tool, enabling the team to issue statutory notices, track enforcement actions, and maintain accurate and up-to-date customer records. It ensures compliance with legal requirements, improves operational efficiency, and supports the delivery of a statutory service by facilitating timely and appropriate enforcement activity. The software is essential for maintaining transparency, auditability, and effective communication throughout the enforcement process. This system is currently subject to the ongoing Debt Management Review, which is assessing wider service delivery and technology use across related functions. However, the software remains a critical operational tool and will continue to be required as a standalone system to support the specific needs of the in-house Enforcement Agent team. Its functionality is essential for issuing notices, managing enforcement activity, and maintaining accurate customer records, rega…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CIVICA UK LIMITED | £139,360 | 6 August 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 125b79f8-8859-4940-bb52-5d5e42df14ab-862138 | 4 September 2025 |
| Contracts Finder | 125b79f8-8859-4940-bb52-5d5e42df14ab-862138 | 4 September 2025 |
Other tenders from STOCKTON-ON-TEES BOROUGH COUNCIL
See the buyer →- DA from RM1557.14 CCS G Cloud 14 FW for the Bereavement Management Software Published: 10 December 2025
- DA from G Cloud 14 for Business Continuity Management System Published: 1 December 2025
- DA from NEPO225 for Traffic Management for SDR200 Anniversary Journey Published: 11 November 2025
- Mail Manager Software Published: 23 October 2025
- DA from G Cloud 14 FW for the Adult Social Care Feedback System contract Published: 9 October 2025
- MT11 Front Door Review Published: 17 September 2025
- DA from YPO1086 DPS for the delivery of Children's Residential Apprenticeship Training Published: 17 September 2025
- NEPO609 Social Care Research & Info Tool. Published: 8 September 2025
- DA from YPO 1229 FW for Real Protect - Security Operations Centre Published: 1 August 2025
- Call from YPO FW- Amazon Digital Market Place Published: 31 July 2025
Previous and next from STOCKTON-ON-TEES BOROUGH COUNCIL
- DA from the G-Cloud 14 FW (RM1557.14) for the Provision of Causeway Horizons
- DA from RM1557.14 G-Cloud 14 FW for the BridgeStation (Advanced Bridge Management System) contract
- Tees Tidelands project blueprint and evaluation work
- DA from RM1557.14 G-Cloud 14 FW for the Temporary and Permanent Traffic Regulation Orders contract
Similar open tenders
- Community Impact Fund – Programme Management Office
- Procurement of an HR and Payroll System
- Digital Forensic Servicesrelating to Data Capture, Processing and Analysis from Digital Storage Devices
- Procurement of a 'Local Authority' Legal Case Management System
- Maiden Erlegh Trust - Mobile Device Scheme
- Schools Microsoft Enterprise Licensing Agreement
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 6 August 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £139,360.
- Who is the buyer of this tender?
- The contracting authority is STOCKTON-ON-TEES BOROUGH COUNCIL (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Public tenders by region
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.