COV - Family Hub AI digital solution - AWARD

Description

This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance. Please see the Invitation to Tender documents for further information.

Awards

Official publications

• COV - Future Relocation of Coventry Transport Museum - Museum/Venue Designer - AWARD
  Published: 12 December 2025
• COV - 9 Frankwell & 7 Nutbrook Avenue - Refurbishment Works - AWARD
  Published: 24 November 2025
• COV - Baginton Fields Expansion - Main contractor - AWARD
  Published: 19 November 2025
• COV - Further Competition Refreshed Policy speed limits - AWARD
  Published: 10 July 2025
• COV - 9 Frankwell Drive & 7 Nutbrook Avenue Cost Consultant Services - AWARD
  Published: 27 June 2025
• COV - Civil Engineering Support Framework (2025) - AWARD
  Published: 24 June 2025
• COV - Pearl Hyde Expansion - AWARD
  Published: 23 June 2025
• COV - 9 Frankwell Drive & 7 Nutbrook Avenue - Contractor - AWARD
  Published: 23 June 2025
• COV-Finham Park 2 Expansion - AWARD
  Published: 23 June 2025
• COV-Pearl Hyde Expansion & Refurbishment (QS & EA) - AWARD
  Published: 23 June 2025

Previous and next from Coventry City Council (COV)

• COV - Investment Valuations 2024-2026 — 12 January 2024
• COV - Demolition of New Union Street Car Park - AWARD — 20 December 2023
• COV - Traffic Management and Car Park Attendance Service Framework 2023 - AWARD — 12 December 2023
• COV - Short Term Residential Reablement Services (12 block bed provision) - AWARD — 7 December 2023
• COV - Start for Life - Support for Dads — 5 December 2023
• COV - Evaluation Consultant Services For St Mary's Guildhall Transformation Project - AWARD — 4 December 2023

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 6 November 2023, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Coventry City Council (COV) (United Kingdom).

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