Cortex support & Maintenance, health check & major event cover
- Published
- 15 December 2025
- Estimated value
- £520,000
- Place of performance
- UKC
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 082928-2025
- Reference
- ocds-h6vhtk-05f5c9
- Official source
- Official source
CPV codes
- 72261000Software support services
Description
The supplier will be providing support and maintenance, health checks and major event cover for our control room software Cortex for a three year term. The Emergency Services Network (ESN) project has been formally resumed at a national level under the direction of the Home Office, with delivery currently anticipated in 2028/2029. Until such time as further guidance and best practice standards are issued by the Home Office, it is necessary to maintain continuity of service through the existing ICCS supplier. A change of supplier at this stage would impose disproportionate cost. Such activity would result in duplication of expenditure and operational disruption, without delivering commensurate benefit, given the impending transition to ESN.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Softcat Limited | £520,000 | — |
Official publications
- FTS · 082928-2025 · 15 December 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £520,000.
- Who is the buyer of this tender?
- The contracting authority is The Chief Constable of Thames Valley Police (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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