Corporate, Mobile & Contact Centre Telephony Procurement_26
Buyer: Liverpool City Council
- Published
- 22 May 2025
- Lots
- 1
- Notice number
- 024626-2025
- Reference
- ocds-h6vhtk-051d15
- Official source
- Official source
CPV codes
- 64000000Postal and telecommunications services
Description
The existing contracts for Contact Centre, Corporate & Mobile Telephony are currently due to expire in June, September & December 2025 respectively. Separate approvals are being sought by the relevant business areas to extend/vary each of these contracts up until June 2026 to ensure all three contracts are co-termed and enable sufficient timescales to assess the market for a suitable joined up solution. This request seeks to initiate an exercise to explore the unified procurement of a combined LCC telephony contract/solution. This would involve stipulating to the market the use of Teams, leveraging maximum value from the Microsoft E5 licence model and telephone element the Council already pay for.
Official publications
- FTS · 024626-2025 · 22 May 2025
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- Who is the buyer of this tender?
- The contracting authority is Liverpool City Council (United Kingdom).
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