Connect to Work - CRM Software as a Service
Reference ocds-b5fd17-13022526-883c-45a1-b0c7-114c1ea03311 · The Mayor and Commonalty and Citizens of the City of London
Awarded to ICONI Software Ltd for £490,209.
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Amounts and figures
Description
The Department for Work and Pensions (DWP) is launching Connect to Work programme (formerly known as Universal Support), an employment programme aimed at assisting disabled individuals and unemployed people with complex needs in securing employment. Central London Forward (CLF), hosted by the City of London Corporation, has been appointed as the accountable body for the Connect to Work programme in central London. CLF is a strategic sub-regional partnership encompassing the local authorities of: Camden Council, City of London Corporation, Hackney Council, Haringey Council, Islington Council, Royal Borough of Kensington and Chelsea, Lambeth Council, Lewisham Council, Southwark Council, Tower Hamlets Council, Wandsworth Council, Westminster City Council. To effectively manage contract delivery in line with DWP requirements, there is a need for a Customer Relationship Management (CRM) System Software as a Service (SaaS) to be shared with all delivery partners. The system must capture the end-to-end customer journey and meet all Management Information (MI) requirements as outlined in the Grant Guidance. This was taken to market through an FTS open Tender process and has now…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ICONI Software Ltd | £490,209 | 16 May 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 9e0afa23-d5f7-4367-a8c5-139284ba61de-851609 | 26 June 2025 |
| Contracts Finder | 9e0afa23-d5f7-4367-a8c5-139284ba61de-851609 | 26 June 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 24 February 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £490,209.
- Who is the buyer of this tender?
- The contracting authority is The Mayor and Commonalty and Citizens of the City of London (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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