Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?
Buyer: Scottish Government
- Published
- 8 September 2026
- Submission deadline
- 20 October 2026
- Estimated value
- £650,000
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 084995-2026
- Reference
- ocds-h6vhtk-06f4cb
- Official source
- Official source
CPV codes
- 72250000System and support services
- 72253000Helpdesk and support services
- 72000000IT services: consulting, software development, Internet and support
- 73000000Research and development services and related consultancy services
Description
The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.
Official publications
- FTS · 084995-2026 · 8 September 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 20 October 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £650,000.
- Who is the buyer of this tender?
- The contracting authority is Scottish Government (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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