Civica iCasework Member's Enquiries Case Management System
Reference ocds-b5fd17-5757a553-e136-4187-ba17-be8c51065fc6 · London Borough of Islington
Awarded to CIVICA UK LIMITED for £61,631.
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Amounts and figures
Description
The council requires a SaaS case-management application to administer enquiries residents make to their respective member. One solution was sourced through the G-cloud 13 framework, using search criteria from the service's requirements: Civica iCasework. The solution is already in use by the council to administer member enquiries. The annual price has increased, however this is commensurate with increases from suppliers with similar products and services and still provides value for money. As the system is already in use, there are no set-up costs; albeit we will be working with the supplier to make some improvements to optimise the system and generate some efficiencies.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CIVICA UK LIMITED | £61,631 | 20 May 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 9e4fc16d-37a1-46e6-9266-26747b527d66-761645 | 24 June 2024 |
| Contracts Finder | 9e4fc16d-37a1-46e6-9266-26747b527d66-761645 | 24 June 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 May 2024, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £61,631.
- Who is the buyer of this tender?
- The contracting authority is London Borough of Islington (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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