Building and embedding our community management approach
Buyer: Social Care Wales
- Published
- 13 October 2023
- Place of performance
- UKL
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 030262-2023
- Reference
- ocds-h6vhtk-0358b8
- Official source
- Official source
CPV codes
- 73110000Research services
- 73000000Research and development services and related consultancy services
- 73220000Development consultancy services
- 73200000Research and development consultancy services
- 79315000Social research services
- 79998000Coaching services
- 80000000Education and training services
- 80400000Adult and other education services
Description
in 2021/22 we worked with a supplier to help us develop our approach to community management and launch the Evidence Community on a digital platform. This brought about a step change in how we view communities and our role in supporting and enabling them. The supplier worked with us to develop guidance on when and how to establish a community of practice. We have additional communities planned that will underpin our support for social care innovation and data. To help us further build and embed our community management approach we are looking for an expert supplier who will: - support us to conduct user research to develop the purpose and scope of additional communities - provide coaching and mentoring to develop our community managers and the communities we establish - provide us with insight and analysis of running a community, and ongoing resource and skills requirements - coach and support the team to develop skills in meaningful engagement with community members - provide regular overviews and analysis of metrics and emergent themes - develop impact/success measures for the community - develop guidance for maintaining thriving communities - support us to expand community manag…
Official publications
- FTS · 030262-2023 · 13 October 2023
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- Who is the buyer of this tender?
- The contracting authority is Social Care Wales (United Kingdom).
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