BT135 - RM1557.13 Westminster Employment Service (WES) New CRM System
Reference ocds-b5fd17-0d067409-862d-4fd3-bf59-5077465ff83f · capitalEsourcing
Awarded to Hanlon Computer Systems Ltd for £79,230.
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Amounts and figures
Description
The Westminster Employment Service (WES) was created in 2017 to address the gaps in the local employment support provision and has continued adapting its' offer to emerging labour needs. The system identified early on to enable WES carry out its responsibilities, the structure of the service has evolved since then. The service is currently divided into two main areas, the Coaching and Jobs & Training. A system is needed to meet the employment coaching and jobs brokerage vision of the service today; this is affecting the viability of services offered. Additionally, end user feedback has highlighted areas of improvement. These include; vacancy management, integration with third party tools, jobs to skill matching, ability to run specific reports, lack of scalability and cluttered user interface. There is the need for the customer relationship management (CRM) platform to meet majority of the service's current responsibilities and offerings.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Hanlon Computer Systems Ltd | £79,230 | 3 September 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 07b41d7f-359d-4f00-a286-c78c6d4d96b9-810292 | 12 December 2024 |
| Contracts Finder | 07b41d7f-359d-4f00-a286-c78c6d4d96b9-810292 | 12 December 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 23 August 2024, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £79,230.
- Who is the buyer of this tender?
- The contracting authority is capitalEsourcing (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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