BHCC DH Digital Transformation Programme Consultancy 26/27
Reference ocds-b5fd17-cc62cae1-24f3-426b-a8af-9c3849dfba51 · Brighton & Hove City Council
Awarded to Reed Talent Solutions for £900,124.
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Amounts and figures
Description
Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services. By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following: - Services to be available online where possible and are easy to find. - Council information systems to be joined up appropriately to make it easier for customers. - The data and knowledge that the council collects will be used to understand and improve services for customers. The high-level outputs of the provider are: - Assist with rationalised, consistent, and customer focussed provision of searchable information via the website - Assist with improved, secure, logical and rationalised transaction services - Assist with simplified customer journeys - Assist with the capture of consistent, accurate information - Assist with the centralised and consistent management of transactions and corporate visibilit…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Reed Talent Solutions | £900,124 | 31 March 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | bdde0899-b0d9-4bef-8905-267fbf0e043f-896999 | 13 May 2026 |
| Contracts Finder | bdde0899-b0d9-4bef-8905-267fbf0e043f-896999 | 13 May 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 31 March 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £900,124.
- Who is the buyer of this tender?
- The contracting authority is Brighton & Hove City Council (United Kingdom).
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