BHCC DS Casework Management
Reference ocds-b5fd17-fdedbf96-46fd-4aea-bf63-49fd91d17503 · Brighton & Hove City Council
Awarded to CIVICA UK LIMITED for £126,596.
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Amounts and figures
Description
The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council. The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CIVICA UK LIMITED | £126,596 | 21 October 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | fb5f2a63-fc5c-4f39-b388-148bca2883eb-920702 | 5 November 2026 |
| Contracts Finder | fb5f2a63-fc5c-4f39-b388-148bca2883eb-920702 | 5 November 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 25 September 2026, 11:42. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £126,597.
- Who is the buyer of this tender?
- The contracting authority is Brighton & Hove City Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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