Barriers and enablers to making a complaint to a health or social care professional regulator

Description

We are looking to commission consumer research to: • better understand the views and experiences of participants (the public, users of health and care services and health and care professionals) about the barriers and enablers to raising a concern with a health or care professional regulator or accredited register. • receive tangible recommendations for improvements to the process and accessibility of raising a concern with a regulator or Accredited Register, to inform our Standards review. • identify any barriers that may affect particular groups with shared characteristics more than others. Further detail can be found in the ITT. Cut off time for queries in relation to the Invitation to tender is 5 pm / 1700 hrs on Monday 4th November.

Official publications

• Research project: What more could pre-registration education and training of health and care professionals do to uphold professionalism,…
  Published: 12 October 2026
• Parliamentary monitoring
  Published: 5 November 2025
• Perspectives on a common code of conduct for health and care professionals
  Published: 8 December 2023

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 8 November 2024, 17:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Professional Standards Authority for Health And Social Care (United Kingdom).

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