AGREEMENT FOR DIGITAL SERVICES
Reference ocds-h6vhtk-07ba7b · THE NATIONAL FOREST COMPANY
Awarded to STORY UK LIMITED for £62,300.
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Amounts and figures
Description
Provide ongoing website maintenance, technical support and hosting management through an agreed Service Level Agreement (SLA), ensuring the website remains secure, resilient and available. • Manage routine maintenance, including software updates, bug fixes, performance optimisation, DNS management and agreed development works. • Work collaboratively with the incumbent supplier, where required, to ensure an effective and well-managed transition, including the transfer of source code, documentation, and technical knowledge. Taking part in handover calls and meetings as required, and any auditing to ensure support can be provided. Plan, design and deliver new website functionality, user journeys and digital services that support organisational priorities, including increasing public engagement, fundraising and supporter conversion. • Provide strategic advice and innovation recommendations, informed by audience insight, user research and industry best practice, to continually improve the effectiveness of charitable objectives and digital channels. • Work with the National Forest team to prioritise development requests, balancing business need, user benefit, technical complexity and ava…
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| 1 | STORY UK LIMITED | £62,300 | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 107525-2026 | 12 November 2026 |
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