The Provsion of Contact Management Services
Buyer: Competition and Consumer Protection Commission (CCPC)
- Published
- 18 March 2026
- Estimated value
- €7,100,000
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00187383-2026
- Reference
- f4a3d67e-2c53-40f9-aba1-5bbb6f707947
- Official source
- Official source
CPV codes
- 79512000Call centre
Description
The Contracting Authority hereby invites experienced Service Providers to submit tenders in respect of the provision of Contact Management Services (the “Services”) as specified in Schedule 1, in accordance with this request for tenders (“RFT”). The purpose of this RFT is: (a) to set out the terms and conditions of the Competition to select a suitable economic operator to provide the Services; (b) to provide the form of Contract for the provision of the Services; and (c) to invite interested parties to participate in the Competition by making certain submissions to the Contracting Authority.
Award criteria
- Quality — Quality of Services
- Cost — Cost of Services
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Fexco Limited | €7,100,000 | — |
Official publications
- TED · 00187383-2026 · 18 March 2026
- OJS · 54/2026 · 18 March 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €7,100,000.
- Who is the buyer of this tender?
- The contracting authority is Competition and Consumer Protection Commission (CCPC) (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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