Request for Tenders for the provision of an Out of Hours Call Handling Provider
Closed. Submission deadline: 3 March 2025. Estimated value: €120,000.
Interested in tenders like this? Get the next tenders like this one published in the European Union by email. Free, no card needed.
Amounts and figures
€120,000
Estimated value
1
Lots
Description
Request for Tenders for the provision of an Out of Hours Call Handling Provider
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Cost | Cost assessed at 30% of total tender assessment. | 30% |
| Quality | Quality assessed at 20% of total tender assessment. Questions to include: - 1) Quality of Approach and Methodology for Service Delivery (50%) 2) Staff Resource and Training (20%) | — |
Participation requirements
- Declaration that tenderer meets the relevant financial turnover in respect of the contract
- Details of two (2) contracts within the last three (3) years prior to the tender deadline under which the Economic Operator has delivered services of a similar…
- Declaration of services operated under Information Security Management System (ISO 27001 or equivalent) and Quality Management System (ISO 9001:2015 or…
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00056250-2025 | 27 January 2025 |
| OJS | 18/2025 | 27 January 2025 |
Other tenders from Co-operative Housing Ireland
See the buyer →- Retender - Request for Tenders for the provision of Reseller and Implementer Services for Microsoft Dynamics 365 Business Central Finance… Published: 28 August 2026
- Single Supplier Framework Agreement for use with the Term Maintenance and Refurbishment Works Contract for the Provision of Drainage… Published: 21 August 2026
- Request for Tenders for the provision of Reseller and Implementer Services for Microsoft Dynamics 365 Business Central Finance Management… Published: 31 July 2026
- Request for Tenders for the provision of a Multi-Party Framework Agreement for Corporate Legal Services and Legal Conveyancing Services in… Published: 2 July 2026
- Single Supplier Framework Agreement for use with the Term Maintenance and Refurbishment Works Contract for the Provision of Drainage… Published: 11 June 2026
- Request for Tenders for the provision of Reseller and Implementer Services for Microsoft Dynamics 365 Business Central Finance Management… Published: 26 May 2026
- Request for Tenders for the provision of a Managed Microsoft XDR IT Security Service Provider (CHI/0001/2026) Published: 25 February 2026
- Request for Tenders for the provision of Water Hygiene (Legionella) Risk Assessments and Advisory Reports Published: 24 February 2026
- 22 Unit Residential Design and Build Development at Bruachlan, Westbury, Co. Clare Published: 15 January 2026
- Request for Tenders for the provision of Asbestos Management Services Published: 17 December 2025
Previous and next from Co-operative Housing Ireland
- Request for Tenders for the provision of a Consultant to Undertake a Governance, Structural, and Processes Review of CHI Business Function
- Request for Tenders for the provision of a Multi-Supplier Framework Agreement for CCTV Equipment and CCTV Equipment Servicing
- Provision of Sustainability and Environmental, Social and Governance (ESG) Services
- Full Refurbishment of Fire Damaged Property - Parslickstown, Dublin 15, Ireland
- Request for Tenders for the establishment of a Single-Supplier Framework Agreement for the provision of Fleet Management and Vehicle…
- Provision of an Automated Payment Service Provider
Similar open tenders
- Request for Tenders for the Provision of Radio Communications and CCTV for St. Patrick's Festival
- Fixed Line and VOIP Services
- Postdienstverlening
- Η προμήθεια, εγκατάσταση, εκπαίδευση στη χρήση, συντήρηση και λειτουργική υποστήριξη για πέντε (5) έτη, συστη…
- Postdistribution
- SPD4/2026/046 - Framework Contract for the Services of Drivers / General Duties I for Agenzija Sapport
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 3 March 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €120,000.
- Who is the buyer of this tender?
- The contracting authority is Co-operative Housing Ireland (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the European Union. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Get alerts for tenders like this
Create a free account and receive new public tenders published in the European Union that match your business, every day.
Create a free account and receive new public tenders published in the European Union that match your business, every day.