Request for Tenders for the Provision of a Cloud-based organisational wide Case Management System (CMS)

Published

2 January 2026

Estimated value

€3,750,000

Place of performance

IE061

Procedure

open

Lots

1

Notice number

00001661-2026

Reference

a24a5529-63bb-4f86-9fbd-9f6e5b6a6643

Official source

Official source

CPV codes

• 72212610Servicios de desarrollo de software de bases de datos
• 72320000Servicios relacionados con bases de datos
• 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
• 48331000Paquetes de software de gestión de proyectos
• 48000000Paquetes de software y sistemas de información
• 48780000Paquetes de software de gestión de sistemas, almacenamiento y contenido
• 48781000Paquetes de software de gestión de sistemas
• 48517000Paquetes de software de TI

Description

The Competition and Consumer Protection Commission (CCPC) seeks to establish a single-party framework agreement with a suitably qualified tenderer for the setup, design, configuration, development, testing, implementation and maintenance of a cloud-based organisational-wide Case Management System (“CMS”). Once implemented successfully, the CCPC requires an end-to-end managed service to support the CMS. The system will track and manage all relevant workflows from start to end and must integrate easily to the existing Document Management and CRM systems. The CCPC expects the successful tenderer will leverage out-of-the-box functionalities as much as possible to meet the requirements (section 9) listed below and minimise customisation or third-party integrations.

Awards

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €3,750,000.

Who is the buyer of this tender?

The contracting authority is Competition and Consumer Protection Commission (CCPC) (European Union).