Provision of support, maintenance and development services, for a Pobal External Collaboration solution and associated support and services

Published

7 April 2025

Estimated value

€1,000,000

Place of performance

IE061

Procedure

Open procedure

Lots

1

Notice number

00221139-2025

Reference

6dc7a7a1-3772-4852-9bc8-e33bb31a3ab5

Official source

Official source

CPV codes

• 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
• 72100000Servicios de consultoría en equipo informático
• 72200000Servicios de programación de software y de consultoría
• 72500000Servicios informáticos
• 72600000Servicios de apoyo informático y de consultoría
• 72700000Servicios de red informática
• 48000000Paquetes de software y sistemas de información

Description

Pobal (The Contracting Authority) seeks to establish a single party framework agreement with a suitably qualified tenderer for the provision of hosting, licencing, support, maintenance and development services, for the Contracting Authority’s External Collaboration solution, and associated support and services as per the specific requirements outlined below. Tenderers must be capable of supporting the existing solution, facilitate the expansion of the present functionality, and also have proven capability to support the Contracting Authority with potential future enhancements such as AI technology. The Contracting Authority has a requirement to continue support for their existing External Collaboration solution – only Extranet User Manager (EUM) service is used at the moment. The Contracting Authority uses EUM to enable an external set of users (approx. 30,000) to access training for the Better Start programme on the Contracting Authority’s in-house Learning Management System (LMS). Better Start National Early Years Quality Development is a national initiative established by the Department of Children, Equality, Disability, Integration and Youth. Better Start promotes quality and i…

Award criteria

• Cost — Cost (20%)
• Quality — Qualitative criteria: - Criterion B) Fitness for Purpose of Proposed Service Design and Delivery 35% - Criterion C) Management and maintenance of Ongoing Compliance – Hosting 5% - Criterion D)…

Official publications

• TED · 00221139-2025 · 7 April 2025
• OJS · 68/2025 · 7 April 2025

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €1,000,000.

Who is the buyer of this tender?

The contracting authority is Waterways Ireland_225 (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.