Provision of External ICT Technical Support Services for the Unified Communications Team
Department of Social Protection_349
Awarded to Ergo Services (Trading as Ergo) for €168,750.
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Amounts and figures
Description
To source 3 skilled and experienced Level 2 Support (Junior) Resources to provide escalated customer service support across the full portfolio of Unified Communications services. Supplementary RFT under the OGP Multi Supplier Framework Agreement for the provision of External ICT Technical Support Services (provided by individual Technical ICT Resources) IPS016F
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Quality | Quality @ 60% | 60% |
| Cost | Cost @ 40% | 40% |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | Ergo Services (Trading as Ergo) | €168,750 | 3 | 6 October 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00737777-2025 | 6 November 2025 |
| OJS | 214/2025 | 6 November 2025 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €168,750.
- Who is the buyer of this tender?
- The contracting authority is Department of Social Protection_349 (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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