Provision of External ICT Technical Support Services for the Unified Communications Team
- Published
- 6 November 2025
- Estimated value
- €168,750
- Place of performance
- IE061
- Procedure
- Other
- Lots
- 1
- Notice number
- 00737777-2025
- Reference
- 54bdef01-785c-442b-9e00-159daca9c842
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
To source 3 skilled and experienced Level 2 Support (Junior) Resources to provide escalated customer service support across the full portfolio of Unified Communications services. Supplementary RFT under the OGP Multi Supplier Framework Agreement for the provision of External ICT Technical Support Services (provided by individual Technical ICT Resources) IPS016F
Award criteria
- Cost — Cost @ 40%
- Quality — Quality @ 60%
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Ergo Services (trading as Ergo) | €168,750 | — |
Official publications
- TED · 00737777-2025 · 6 November 2025
- OJS · 214/2025 · 6 November 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €168,750.
- Who is the buyer of this tender?
- The contracting authority is Department of Social Protection_349 (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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