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Prestations de formation intra-entreprises "Développer la relation client dans le Groupe AFNOR"

AFNOR Association

Closed. Submission deadline: 22 March 2024.

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Amounts and figures

1
Lots

Description

Objectifs de la formation : - Construire la relation client du groupe AFNOR - Harmoniser nos pratiques et adapter sa posture à chaque situation - S'assurer de la satisfaction client Public concerné : Assistants commerciaux, Chargés et conseillers de clientèle (hotline, technique) …, Nombre de participants : Environ 220 participants

Award criteria

TypeCriterionWeight
—Le prix n'est pas le seul critère d'attribution et tous les critères sont énoncés uniquement dans les documents du marché.—

Participation requirements

  • Dossier de Candidature (document Excel): L'ensemble des justificatifs au titre des capacités juridique, économique et technique demandés devra être reporté…
  • Déclaration concernant le chiffre d'affaires global et le chiffre d'affaires concernant les fournitures, services ou travaux objet du marché, réalisés au cours…
  • Présentation d'une liste des principales fournitures ou des principaux services effectués au cours des trois dernières années, indiquant le montant, la date et…
  • « Le candidat individuel, ou chaque membre du groupement, ne doit pas entrer dans l’un des cas d’exclusion de la procédure de passation prévus par le code de…

Official publications

MediumReferenceDate
TED 00147830-2024 12 March 2024
OJS 51/2024 12 March 2024

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 22 March 2024, 16:00. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is AFNOR Association (European Union).
How can I bid for public tenders in the European Union?
Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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Data collected from official public procurement sources. Amounts as published by the buyer.