Operator of the National Emergency Call Answering Service
Department of the Environment Climate and Communications
Prior notice.
Interested in tenders like this? Get the next tenders like this one published in the European Union by email. Free, no card needed.
Amounts and figures
Description
The current contract for the operation of the Emergency Call Answering Service (ECAS) expires on the 24th of November 2025. Although the current contract is due to expire in 2025, there are provisions in the current contract to allow for the Minister to extend the contract for a further two (2) years. The Department of the Environment, Communications and Climate (DECC) intends to undertake a Procurement process in Quarter 1, 2025 to appoint a service provider to operate the ECAS. The ECAS is responsible for answering all emergency communications, providing a vital link between the individual contacting the ECAS and the Emergency Services which include Garda, Fire, Ambulance and the Irish Coast Guard (IRCG) or, in emergencies involving aircraft, the Irish Aviation Authority (IAA). Emergency communication is defined in the S.I. No. 444/2022 as communication by means of interpersonal communications services between an end user and the Public Safety Answering Point (PSAP) with the goal to request and receive emergency relief from emergency services. The role of ECAS is to establish which Emergency Service is being requested and the location of where the Emergency Services are required …
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00637523-2024 | 21 October 2024 |
| OJS | 205/2024 | 21 October 2024 |
Other tenders from Department of the Environment Climate and Communications
See the buyer →- Needs Assessment informing modelling and analytical support for the Department of Climate, Energy and the Environment Published: 20 October 2026
- Provision of Core Store Management Services Published: 19 October 2026
- The provision of EU LIFE Programme Application Personalised Consultation Sessions Published: 2 October 2026
- The supply of Survey Navigation Software and Firmware Licensing, Support and Maintenance Published: 30 September 2026
- Legacy marine data and rights to publish legacy marine data to include all of Ireland 2026 Published: 25 September 2026
- The supply of Hydrographic and Geophysical Survey Instruments Published: 25 September 2026
- Event Support - EU International Environment Presidency Published: 21 September 2026
- Assessment of energy commodity market developments and their impact on Irish consumers Published: 16 September 2026
- Provision Graphic Design Services Published: 16 September 2026
- Provision of International Climate Negotiation and Carbon Markets Services Published: 14 September 2026
Previous and next from Department of the Environment Climate and Communications
- Request for Quotations for Installation of Desktop IT Equipment and Associated Services
- Tender for the provision of a Sustainable Development Goals Policy Mapping Tool
- Strategic, economic, commercial and technical advisory services to support the Digital Connectivity Office of the Department of the…
- Provision of Facilities Management Services for the Minister for the Environment, Climate and Communications
- Multi-supplier Framework Agreement for the provision of legacy marine data and rights to publish legacy marine data relating to the…
- Operator of the National Emergency Call Answering Service
Similar open tenders
- Fixed Line and VOIP Services
- Request for Tenders for the Provision of Radio Communications and CCTV for St. Patrick's Festival
- Poskytovanie mobilných telekomunikačných služieb
- Nabava usluge složenog IKT (Informacijsko-komunikacijsko-tehnološkog) rješenja za potrebe upravnih tijela Dub…
- Aanbesteding Mobile Voice- & Datacommunication Services 2.0 (2026)
- Mobilfunkvertrag NEU - ÖIF
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Department of the Environment Climate and Communications (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the European Union. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Create a free account and receive new public tenders published in the European Union that match your business, every day.