Kommungemensamt system för service och support
Awarded. Estimated value: 5,000,000 kr.
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Amounts and figures
Description
Upphandlingen avser ett kommungemensamt system för service-, support och ärendehantering till Örebro kommun. Systemet ska initialt klara 400–800 handläggare /agenter, men antalet kan komma att behöva utökas över tid till maximalt 2500 handläggare. Därtill kommer ska det även vara möjligt för Örebro kommun att köpa tillhörande konsulttjänster och utbildningar i systemet. Vi ser fram emot er ansökan!
Lots (5)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Kontraktsvillkor/Ramavtalsvillkor | 72000000 IT services: consulting, software development, Internet and support | 5,000,000 kr |
| 2 | Kontraktsvillkor/Ramavtalsvillkor (1) | 72000000 IT services: consulting, software development, Internet and support | 5,000,000 kr |
| 3 | Krav på varan/tjänsten | 72000000 IT services: consulting, software development, Internet and support | 5,000,000 kr |
| 4 | Tilldelningskriterier | 72000000 IT services: consulting, software development, Internet and support | 5,000,000 kr |
| 5 | Administrativa villkor | 72000000 IT services: consulting, software development, Internet and support | 5,000,000 kr |
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Quality | Quality | — |
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| 1 | — | — | |
| 2 | — | — | |
| 3 | — | — | |
| 4 | — | — | |
| 5 | — | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00182751-2024 | 27 March 2024 |
| OJS | 62/2024 | 27 March 2024 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is 5,000,000 kr.
- Who is the buyer of this tender?
- The contracting authority is Örebro kommun (European Union).
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- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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