Framework agreement for customer satisfaction surveys
Buyer: Jernbanedirektoratet
- Published
- 11 September 2024
- Submission deadline
- 25 October 2024, 10:00
- Estimated value
- 18,000,000 kr
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00545593-2024
- Reference
- 5839b27c-8ed5-4747-aa44-484837daa768
- Official source
- Official source
CPV codes
- 79342311Servicios de evaluación de la satisfacción del cliente
- 79342310Servicios de encuesta a clientes
Description
The aim of the procurement is to enter into a framework agreement with one tenderer to cover the need to fulfil and report customer satisfaction for the passenger traffic market in Norway. The assignment consists of carrying out 4 surveys per year in the contract period with the accompanying reporting.
Award criteria
- Quality — See the tender documentation.
- Price — See the tender documentation.
Official publications
- TED · 00545593-2024 · 11 September 2024
- OJS · 177/2024 · 11 September 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 25 October 2024, 10:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is 18,000,000 kr.
- Who is the buyer of this tender?
- The contracting authority is Jernbanedirektoratet (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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