Design, Development and Deployment of Public-Facing Multilingual Chatbots to Support the Implementation of the Digital Services Act (DSA) and the Artificial Intelligence Act (AI Act)
European Commission, DG JRC - Joint Research Centre
Awarded to NTT DATA BELGIQUE and 1 other. Estimated value: €200,000.
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Amounts and figures
Description
The purpose of this procurement is to design, develop, and deploy two multilingual, AI-powered chatbot tools to support the implementation of the Artificial Intelligence Act (AI Act) and the Digital Services Act (DSA). These chatbots will provide context-sensitive, public-facing guidance tailored to a wide range of stakeholders, helping users navigate legal obligations, definitions, and procedures under the respective regulations. The tools will be integrated into Commission platforms and built using reusable components in line with existing IT governance frameworks.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Quality | Please consult the procurement documents. | — |
| Price | Please consult the procurement documents. | — |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | NTT DATA BELGIQUE | €149,050 | 57 | 15 July 2026 |
| LOT-0001 | deepset GmbH | €149,050 | 57 | 15 July 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00560875-2026 | 13 August 2026 |
| OJS | 155/2026 | 13 August 2026 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €200,000.
- Who is the buyer of this tender?
- The contracting authority is European Commission, DG JRC - Joint Research Centre (European Union).
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