Efficient, experience-driven, proactive and resilient solutions and support services
Buyer: European Commission, DG DIGIT - Digital Services
Open until 12 November 2026.
Description
The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.
Award criteria
- Quality · 70% — Please consult the procurement documents.
- Price · 30% — Please consult the procurement documents.
Official publications
- TED · 00712183-2026 · 15 October 2026
- OJS · 200/2026 · 15 October 2026
Other tenders from European Commission, DG DIGIT - Digital Services
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 12 November 2026, 17:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is European Commission, DG DIGIT - Digital Services (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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