CFT 3843 - Provision of a Digital Services Platform
Awarded. Estimated value: €5,000,000.
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Amounts and figures
€5,000,000
Estimated value
1
Lots
2
Bids received
Description
SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Quality | Quality @ 60% | 60% |
| Cost | Cost @ 40% | 40% |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | — | 2 | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00051123-2026 | 23 January 2026 |
| OJS | 16/2026 | 23 January 2026 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €5,000,000.
- Who is the buyer of this tender?
- The contracting authority is South Dublin County Council (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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