24/042 Multi-Supplier Framework for the Provision of IT Customer Services
Closed. Submission deadline: 28 April 2025. Estimated value: €19,918,699.
Interested in tenders like this? Get the next tenders like this one published in the European Union by email. Free, no card needed.
Amounts and figures
Description
The Contracting Entity is undertaking a competition for a framework for the following, divided into the following lots: Lot 1 Service Desk; Lot 2 Deskside Resources; Lot 3 Mobile Response and Logistics; Lot 4 Specialist Device Support. The framework is for [5] years with [3] annual extensions (5+1+1+1). Full details are contained in the attached procurement documents.
Lots (4)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1 - Service Desk | 72222300 Information technology services | €19,918,699 |
| 2 | Lot 2 - Deskside Support | 72222300 Information technology services | €13,821,138 |
| 3 | Lot 3 - Mobile Response and Logistics | 72222300 Information technology services | €2,154,472 |
| 4 | Lot 4 - Specialist Device Support | 72222300 Information technology services | €3,252,033 |
Performance conditions
- please refer to tender docs
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00195145-2025 | 26 March 2025 |
| OJS | 60/2025 | 26 March 2025 |
Other tenders from Uisce Éireann
See the buyer →- 25-024 Marine Outfall Pipeline for the proposed Greater Dublin Drainage (GDD) Project Published: 28 July 2026
- Supply and Commissioning Zetasiers Published: 23 April 2026
- 14-094 Provision of Datacentre and co-location services Published: 10 April 2026
- 14-094 Provision of Datacentre and co-location services Published: 2 April 2026
- Operational Support Services ("OSS") - Wastewater Treatment Plant, Ringsend Published: 31 March 2026
- DBO/0035 Dundalk Drogheda Published: 27 March 2026
- 23/045 - Provision of Licenses for ServiceNow Cloud Platform Published: 16 March 2026
- 25-003 - Meter Data Management Services Published: 3 March 2026
- 23/040 - A Qualification System for the Provision of General Building and Civil Engineering Maintenance and Repair Works to Uisce Éireann Published: 6 February 2026
- 22-045 South East Rationalisation Published: 19 December 2025
Previous and next from Uisce Éireann
Similar open tenders
- Microsoft Dynamics 365 Business Central Support Services
- The provision of Sonatype Nexus LifeCycle licenses
- Consultancy Services to prepare a Strategic Assessment and Preliminary Business Case in relation to the provi…
- Drive-by-Wire System for Autonomous Vehicle Research
- Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances
- Development and Implementation of the Back for Business Programme
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 28 April 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €19,918,699.
- Who is the buyer of this tender?
- The contracting authority is Uisce Éireann (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the European Union. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Create a free account and receive new public tenders published in the European Union that match your business, every day.