El Vínculo El Vínculo.
Closed United Kingdom Services

Workforce Planning Software

Buyer: The Police, Fire and Crime Commissioner

Open in El Vínculo
Published
26 October 2023
Submission deadline
27 November 2023
Estimated value
£719,500
Place of performance
UKE
Procedure
Open procedure
Lots
1
Notice number
031687-2023
Reference
ocds-h6vhtk-040f66
Official source
Official source

CPV codes

Description

The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement. The contract shall be for a period of 4 years with extension options of 5 periods of 12 months. North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability, anticipated to be between 13-18th December 2023.

Official publications

Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 27 November 2023. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £719,500.
Who is the buyer of this tender?
The contracting authority is The Police, Fire and Crime Commissioner (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Get alerts for tenders like this
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.

Start for free

Data collected from official public procurement sources. Amounts as published by the buyer.