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Prior notice United Kingdom Services

WCC Children & Families Service Digital Front Door Solution Market Testing

Buyer: Warwickshire County Council

Published
26 November 2025
Place of performance
UKG13
Lots
1
Notice number
077207-2025
Reference
ocds-h6vhtk-05e91c
Official source
Official source

CPV codes

Description

Children and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition. This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs. The Council wants to engage with a variety of organisations, in a confidential setting, so that we can ensure we have considered all possible options and any associated risks and issues during our procurement process. We would like to hear from providers who can deliver all aspects of the service, and can provide a scalable solution. If you are able to or are interested in delivering parts of the service, please indicate this in your response. Your participation will help us understand how well the local market can meet our support needs and contribute ideas as to how the current services may be improved for people.

Official publications

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The contracting authority is Warwickshire County Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.