W5118 Subject Access Request - FOIA Case Management System
Reference ocds-b5fd17-86679474-30cf-4c2b-8801-6ad55f950f40 · Walsall Metropolitan Borough Council
Awarded to Fivium Limited for £83,055.
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Amounts and figures
Description
The Council needs to evidence the management of disclosure requests while achieving compliance with the disclosure timeframes of 21 days for FOI and 30 days for SAR which it currently is not achieving with the current system. It is a statutory requirement that requires streamlined processes in a single point of call system for evidence-based practice. A fully centralised system is required that enables automation and the use of technology to help speed up and control disclosure requests appropriately in line with the principles set out in law through the implementation of a cloud-hosted correspondence case management system (eCase).This will replace the existing "Respond" solution, enabling centralised case handling, SLA compliance tracking, automation, and reporting across FOI, SAR, and disclosure processes.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Fivium Limited | £83,055 | 30 September 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917404 | 12 October 2026 |
| Contracts Finder | f7c148a0-1cd1-4dd1-8ad5-2562ce5ce020-917404 | 12 October 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 18 September 2026, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £83,055.
- Who is the buyer of this tender?
- The contracting authority is Walsall Metropolitan Borough Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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