vFire additional licences and associated maintenance and support
Buyer: Regional Business Services Organisation Procurement and Logistics Service
- Published
- 14 August 2025
- Estimated value
- £105,000
- Place of performance
- UKN
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 048935-2025
- Reference
- ocds-h6vhtk-0547bf
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset. BSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID. £1,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support. It is our intention to complete a further Direct Award to the value of £105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Alemba | — | — |
Official publications
- FTS · 048935-2025 · 14 August 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £105,000.
- Who is the buyer of this tender?
- The contracting authority is Regional Business Services Organisation Procurement and Logistics Service (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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