UREGNI - Customer Care Register Project Manager

Published

4 September 2026

Submission deadline

5 October 2026

Estimated value

£185,000

Place of performance

UKN

Procedure

Open procedure

Lots

1

Documents

1

Notice number

083921-2026

Reference

ocds-h6vhtk-06f253

Official source

Official source

CPV codes

• 71314000Energy and related services
• 71314200Energy-management services
• 71314300Energy-efficiency consultancy services
• 73100000Research and experimental development services
• 73200000Research and development consultancy services
• 73210000Research consultancy services
• 72224000Project management consultancy services
• 73000000Research and development services and related consultancy services

Description

The Northern Ireland Authority for Utility Regulation (UR) requires a Supplier to develop, implement and manage the delivery of a project plan for Phase 1 (only) of the Customer Care Register project. This phase will see the development and implementation of a joint electricity and gas CCR (referred to as the ‘energy CCR’). The energy CCR will be a two-tiered register with a medical tier (for those reliant on electricity for healthcare needs and those with a terminal illness) and a needs-based tier. The water CCR will remain as a single tiered CCR during Phase 1 and needs-based recording will not be introduced for water during this phase. Further details on requirements are outlined in the Specification document.

Official publications

• FTS · 083921-2026 · 4 September 2026

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• Programme Management Office for the NI Smart Meter Programme · 30 April 2026
• NISEP Programme Administrator · 16 October 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 5 October 2026. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £185,000.

Who is the buyer of this tender?

The contracting authority is Utility Regulator (UREGNI) (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.