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Awarded United Kingdom Services

Universal Information and Advice Service

Buyer: Cheshire East Borough Council

Published
29 April 2024
Estimated value
£1,635,000
Place of performance
UKD62
Procedure
Open procedure
Lots
1
Notice number
013739-2024
Reference
ocds-h6vhtk-040ef3
Official source
Official source

Description

The Provider will offer a free to access, financially related, Universal Information and Advice service that is available to all residents of Cheshire East. The service will be accessible through a number of channels including face to face, telephone, email and online. As residents are regularly presenting with complex needs that cover multiple issues, there will be a clear single pathway to access the service to ensure that residents needs are assessed appropriately. Following initial contact, the Provider will assess the resident’s issue(s) and if the issue is straightforward and can be dealt with during the initial contact they should do so, if not they will then offer further appointments to provide more time to resolve the resident’s issue(s). Referrals received from referring partners will need to be triaged and prioritised to support those in greatest need first.

Awards

Official publications

Other tenders from Cheshire East Borough Council

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,635,000.
Who is the buyer of this tender?
The contracting authority is Cheshire East Borough Council (United Kingdom).
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Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.