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Prior notice United Kingdom Supplies

Unified Telecoms Solution

Buyer: NHS Lanarkshire

Published
25 October 2023
Estimated value
£2,000,000
Place of performance
UKM8
Lots
1
Notice number
031469-2023
Reference
ocds-h6vhtk-040ed9
Official source
Official source

Description

This is a requirement within NHS Lanarkshire to contract for the support and maintenance for the unified communications platform. The current 5 year contract is due to expire on 31st March 2024. Voice communications within NHS Lanarkshire is a critical service that enables real time communications with the public as well as internal and inter-board/partner communications. The board currently supports around 10,000 handsets across the whole estate with around 3,000 handsets being provided by PFI (Private Finance Initiative). NHS Lanarkshire has spent the last 5 years consolidating its telephony estate to a single high availability platform that provides a single user experience to all staff regardless of site and location and has also played a key part in keeping communications running throughout the pandemic with minimal disruption to the business and patients. The requirement is for the continued support of the Avaya Aura High availability unified communications solution, which is an on premises solution with core components located at acute hospital sites and strategically placed survivable gateways located at key sites. The Board are also looking to see how they can further adva…

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £2,000,000.
Who is the buyer of this tender?
The contracting authority is NHS Lanarkshire (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.