Unified Customer Relationship Management System and Contact Centre Platform
- Published
- 27 August 2026
- Place of performance
- UKD7
- Lots
- 1
- Notice number
- 081648-2026
- Reference
- ocds-h6vhtk-06ed51
- Official source
- Official source
CPV codes
- 32543000Telephone switchboards
- 48445000Customer Relation Management software package
- 72000000IT services: consulting, software development, Internet and support
Description
** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be interested in understanding delivery models and service design: · Technology platforms and interoperability · Integration with existing systems and infrastructure · Commercial models and pricing structures · Implementation approaches and mobilisation timelines · Ongoing support, maintenance, and service levels
Official publications
- FTS · 081648-2026 · 27 August 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Liverpool City Region Combined Authority (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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