Unified Communications and Contact Centre Solution

Published

24 September 2025

Place of performance

UKD3

Lots

1

Notice number

059394-2025

Reference

ocds-h6vhtk-05a165

Official source

Official source

CPV codes

• 72000000IT services: consulting, software development, Internet and support

Description

Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution. The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms. Further details can be found within the attached market engagement brief on The Chest / Proactis - Project information - DN791882

Official publications

• FTS · 059394-2025 · 24 September 2025

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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is Trafford Council (United Kingdom).

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