Unified Communications and Contact Centre

Published

23 April 2026

Estimated value

£503,187

Place of performance

UKD36

Procedure

Direct award

Lots

1

Notice number

037051-2026

Reference

ocds-h6vhtk-06898a

Official source

Official source

CPV codes

• 64200000Telecommunications services

Description

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Awards

Official publications

• FTS · 037051-2026 · 23 April 2026

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £503,187.

Who is the buyer of this tender?

The contracting authority is Trafford Council (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.