Understanding the Customer 2026 -2029
Reference ocds-b5fd17-95302339-35ca-428f-877c-a77acf4b2aca · National Highways Limited
Awarded to Ipsos Mori UK Limited for £990,000.
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Amounts and figures
Description
This programme offers National Highways the capability of a relatively quick turnaround research, designed to support and inform tactical customer related operational or policy related decision making. The research undertaken within the UtC programme provides understanding, context, rationale, and recommendations to improve customer service delivery, in alignment to our Customer Service Strategy, KPIs, PIs and Commitments.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Ipsos Mori UK Limited | £990,000 | 23 April 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | b4de0421-3be3-4680-97ee-5318abbc598c-894307 | 23 April 2026 |
| Contracts Finder | b4de0421-3be3-4680-97ee-5318abbc598c-894307 | 23 April 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 9 February 2026, 14:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £990,000.
- Who is the buyer of this tender?
- The contracting authority is National Highways Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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