Understanding fare evader behaviour and driving behavioural change through data led interventions MSQ
Reference ocds-b5fd17-dccfddac-7c9c-4a7c-991b-3a5f5f468dae · Transport for London
Prior notice.
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Description
Transport for London (TfL) is conducting an early market engagement exercise to look for novel approaches/solutions to reduce fare evasion on the TfL network with solutions that minimise impact on TfL infrastructure and the TfL customer experience whilst enhancing the public perception of TfL. Interested suppliers are asked to complete a market sounding questionnaire to provide TfL with information of the interested supplier's proposed approach/solution. Within TfL, there are several initiatives currently in flight under the countering fare evasion problem statement umbrella; these include physical (gateline improvements), technology (supporting investigations), and behavioural (communications, signage) solutions. However, the component of the umbrella fare evasion problem statement that this MSQ is interested in hearing solutions to is: "How might TfL use technology and data to better understand fare evader behaviour and then drive changes in fare evader behaviour through interventions" Specifically, we would like to know if there are technologies/solutions that TfL can utilise that will - • Better detect fare evaders across our different modes (While TfL runs an …
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | aea12f33-49c5-41ba-a966-f10165692757-773944 | 2 August 2024 |
| Contracts Finder | aea12f33-49c5-41ba-a966-f10165692757-773944 | 2 August 2024 |
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